Returns

RETURN POLICY

Since our items are customized specifically to your requirements, we are unable to accept any returns for any custom neon lights created in our configurator.

WARRANTY

All products have a full year warranty. Should you have any problem with your product, please take pictures and/or videos and send them to us at info@matrika.io. Our experts will then be able to give you more details. We do cover 100% of malfunctioning issues due to manufacturing.

DAMAGES

In case your product arrives damaged, do not worry. Just contact us at info@matrika.io and send us pictures right away.